windows 7 AppHangB1 sorunu

Camtasia programı ile kaydettiğim bir eğitim videosunu açarken aşağıdaki hatayı alıyorum.videoyu mutlaka açmam gerekiyor. sorunu çözmemde yardımcı olabilirseniz sevinirim.

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    CamtasiaStudio.exe
  Application Version:    8.0.2.918
  Application Timestamp:    5004c749
  Hang Signature:    a86f
  Hang Type:    0
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1033
  Additional Hang Signature 1:    a86fb0144e75f0e7d1870d4cf491de15
  Additional Hang Signature 2:    0d94
  Additional Hang Signature 3:    0d94b511e78cbb94812eeb2a19f23b2a
  Additional Hang Signature 4:    a86f
  Additional Hang Signature 5:    a86fb0144e75f0e7d1870d4cf491de15
  Additional Hang Signature 6:    0d94
  Additional Hang Signature 7:    0d94b511e78cbb94812eeb2a19f23b2a

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