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PRODUCT LIFE CYCLE

Fortinet Product Life Cycle Information

Fortinet Product Life Cycle Information

Fortinet suggests that customers familiarize themselves with the Fortinet Product Life Cycle Policy.

Particularly important to Fortinet customers are the three product life cycle milestones that each Fortinet product passes through before reaching the end of its life cycle:

Last Order Date (LOD)/ End of Order (EOO) - This milestone represents the last date that Fortinet will accept orders for the related product. This milestone also represents the last date that customers may purchase or attach new maintenance contracts to an affected product.

Last Maintenance Extension - This milestone represents the last date Fortinet will accept an order for an extension, or renewal, of an existing support contract attached to a product that is no longer available for sale. Support contract extensions may not extend beyond the End-of-Support milestone described below.

End-of-Support (EOS) - This milestone represents the last date support will be offered and represents the final milestone in a Fortinet product's life cycle. After this date, Fortinet will not sell, manufacture, improve, maintain or support the affected product and considers it obsolete.

Fortinet Hardware

Product Last Order Date (LOD)
End of Order (EOO)
Last Date to Extend
Maintenance Contracts
End-of-Support
FortiGate-50 6/1/2004 6/1/2006 6/1/2009
FortiGate-50A 4/17/2007 4/17/2009* 4/17/2012
FortiGate-50B-LENC 12/30/2011 12/30/2015 12/30/2016
FortiGate-51B-LENC 12/30/2011 12/30/2015 12/30/2016
FortiGate-60 11/21/2008 11/21/2012 11/21/2013
FortiGate-60ADSL 11/29/2007 11/29/2011 11/29/2012
FortiGate-60M 4/17/2007 4/17/2009* 4/17/2012
FortiGate-60B 10/6/2010 10/6/2014 10/6/2015
FortiWiFi-60 7/17/2007 7/17/2009* 7/17/2012
FortiWiFi-60A 11/29/2007 12/31/2011 12/31/2012
FortiWiFi-60AM 10/16/2007 12/31/2011 12/31/2012
FortiWiFi-60B 10/6/2010 10/6/2014 10/6/2015
FortiWiFi-81CM 2/17/2012 2/17/2016 2/17/2017
FortiGate-82C 7/17/2011 7/17/2015 7/17/2016
FortiGate-100 12/31/2006 12/31/2008* 12/31/2011
FortiGate-100A 4/15/2009 4/15/2013 4/15/2014
FortiGate-200 12/31/2006 12/31/2010 12/31/2011
FortiGate-200-HD 12/31/2006 12/31/2010 12/31/2011
FortiGate-200A and FortiGate-200A-HD 11/17/2011 11/17/2015 11/17/2016
FortiGate-300 12/31/2006 12/31/2011 12/31/2012
FortiGate-300A and FortiGate-300A-HD 9/30/2011 9/30/2015 9/30/2016
FortiGate-400 12/31/2006 12/31/2008* 12/31/2011
FortiGate-400A 11/17/2011 11/17/2015 11/17/2016
FortiGate-400A-HD 9/30/2011 9/30/2015 9/30/2016
FortiGate-500 12/31/2006 12/31/2008* 12/31/2011
FortiGate-500A 11/17/2011 11/17/2015 11/17/2016
FortiGate-500A-HD 9/30/2011 9/30/2015 9/30/2016
FortiGate-1000 8/3/2006 8/3/2008* 8/3/2009
FortiGate-1000A and FortiGate-1000AFA2 2/25/2010 2/25/2014 2/25/2015
FortiGate-1000A-LENC 9/30/2011 9/30/2015 9/30/2016
FortiGate-3000 9/13/2007 9/13/2009* 9/13/2012
FortiGate-3600LX2 and FortiGate-3600LX4 6/19/2011 6/19/2015 6/19/2016
FortiGate-3951B and FortiGate-3951B-DC 2/17/2012 2/17/2016 2/17/2017
FortiGate-4000P 2/3/2006 2/3/2008* 2/3/2011
FortiGate-4000S 2/3/2006 2/3/2008* 2/3/2011
FortiGate-4010B 2/3/2006 2/3/2008* 2/3/2011
FortiGate-5001-FA2 2/17/2012 2/17/2016 2/17/2017
FortiGate-5001FA2-LENC 12/30/2011 12/30/2015 12/30/2016
FortiGate-5002FB2 4/15/2007 12/31/2011 12/31/2012
FortiGate-5005FA2 6/13/2012 6/13/2016 6/13/2017
FortiGate-5140-DC 2/17/2012 2/17/2016 2/17/2017
FortiGate-ONE 10/25/2012 10/25/2016 10/25/2017
FortiGateVoice-80C 1/27/2013 1/27/2017 1/27/2018
FortiWiFiVoice-80CS 1/27/2013 1/27/2017 1/27/2018
FortiCarrier-3951B and FortiCarrier-3951B-DC 2/17/2012 2/17/2016 2/17/2017
FortiController-5208 9/30/2011 9/30/2015 9/30/2016
FortiAP-220A 2/15/2011 2/15/2015 2/15/2016
FortiLog-100 2/3/2006 2/3/2008* 2/3/2011
FortiAnalyzer-100A 3/1/2007 3/1/2009* 3/1/2012
FortiAnalyzer-100B 12/30/2011 12/30/2015 12/30/2016
FortiAnalyzer-100C 10/25/2012 10/25/2016 10/25/2017
FortiAnalyzer-400 7/17/2007 7/17/2009* 7/17/2012
FortiAnalyzer-400B 6/13/2012 6/13/2016 6/13/2017
FortiAnalyzer-800 10/16/2007 10/16/2011 10/16/2012
FortiAnalyzer-800B 4/28/2009 4/28/2013 4/28/2014
FortiAnalyzer-2000 12/14/2008 12/14/2012 12/14/2013
FortiAnalyzer-1000B 11/29/2010 11/29/2014 11/29/2015
FortiAnalyzer-2000A 9/17/2009 9/17/2013 9/17/2014
FortiAnalyzer-4000 3/1/2007 3/1/2009* 3/1/2012
FortiAnalyzer-4000A 6/13/2008 6/13/2012 6/13/2013
FortiAnalyzer-4000A-HD500 12/26/2010 12/26/2014 12/26/2015
FortiMail-100 11/17/2011 11/17/2015 11/17/2016
FortiMail-100C 10/25/2012 10/25/2016 10/25/2017
FortiMail-400 11/17/2011 11/17/2015 11/17/2016
FortiMail-400B 6/13/2012 6/13/2016 6/13/2017
FortiMail-2000 11/29/2007 11/29/2011 11/29/2013
FortiMail-2000A 4/21/2011 4/21/2015 4/21/2016
FortiMail-4000 3/1/2007 3/1/2009* 3/1/2012
FortiMail-4000A 12/26/2010 12/26/2014 12/26/2015
FortiManager-100 11/17/2011 11/17/2015 11/17/2016
FortiManager-100C 10/25/2012 10/25/2016 10/25/2017
FortiManager-400 4/15/2005 4/15/2007* 4/15/2008
FortiManager-400A 6/19/2011 6/19/2015 6/19/2016
FortiManager-400B 6/21/2012 6/21/2016 6/21/2017
FortiManager-3000 10/16/2008 10/16/2012 10/16/2013
FortiManager-3000B 10/6/2010 10/6/2014 10/6/2015
FortiBridge-1000 10/16/2008 10/16/2012 10/16/2013
FortiBridge-1000F 10/16/2007 10/16/2009* 10/16/2012
FortiScan-1000B 12/13/2010 12/13/2014 12/13/2015
FortiScan-1000C 7/17/2011 7/17/2015 7/17/2016
FortiWeb-400B 6/13/2012 6/13/2016 6/13/2017
FortiWeb-1000B 12/13/2010 12/13/2014 12/13/2015
FortiDB-400B 10/25/2012 10/25/2016 10/25/2017
FortiDB-1000B 2/28/2011 2/28/2015 2/28/2016
FortiSwitch-100 1/26/2011 1/26/2015 1/26/2016
FortiSwitch-248B 11/17/2011 11/17/2015 11/17/2016
FortiSwitch-500 2/1/2011 2/1/2015 2/1/2016
FortiSwitch-1000 2/1/2011 2/1/2015 2/1/2016
ASM-FG-1 Module 10/6/2010 10/6/2014 10/6/2015
ASM-ET4 Module 6/19/2011 6/19/2015 6/19/2016
FortiFone-100 4/21/2011 4/21/2015 4/21/2016
FortiFone-110 12/30/2011 12/30/2015 12/30/2016
FortiFone-210 12/30/2011 12/30/2015 12/30/2016
FortiFone-610 12/30/2011 12/30/2015 12/30/2016
FortiVoice-24 11/11/2012 11/11/2016 11/11/2017
FortiVoice-48 11/11/2012 11/11/2016 11/11/2017
FortiVoice-84 11/11/2012 11/11/2016 11/11/2017
SP-D500 07/05/2012

* Fortinet changed the Product Life Cycle term from a 36-month to a 60-month support horizon. Fortinet will accept orders for support contracts on products that have already reached their Last Date to Extend Maintenance Contracts on an exception basis subject to availability of RMA stock. Please contact your Fortinet authorized reseller to inquire.

Fortinet Software

Product

Last Order Date(LOD)
End of Order(EOO)
Last Date to Extend
Maintenance Contracts
End-of-Support
IPLocks software version 6.1 3/17/2009 3/17/2011 3/17/2012
FortiSwitch Fabric Manager 2/21/2011 2/21/2011 2/21/2012
FortiMobile–Windows(1 Client) 12/12/2011 12/12/2013 12/12/2014
FortiMobile–Windows(2-10 Clients) 12/12/2011 12/12/2013 12/12/2014
FortiMobile–Windows(11+ Clients) 12/12/2011 12/12/2013 12/12/2014
FortiMobile–Symbian(1 Client) 12/12/2011 12/12/2013 12/12/2014
FortiMobile–Symbian(2-10 Clients) 12/12/2011 12/12/2013 12/12/2014
FortiMobile–Symbian(11+ Clients) 12/12/2011 12/12/2013 12/12/2014

Software Support Policy

This Software Support Policy applies to any and all software produced and / or sold by Fortinet, covering firmware for appliances and applications ("Software") installed on customer owned systems.

Fortinet will provide Software support for thirty six (36) months from the GA release date of the major or minor release. “Software Releases” constitute either major or minor version increments and support is provided on the latest patch release of each version. The following table provides details on the current supported versions and End of Support dates for each of these:

FortiOS

Software Version

Release Date (GA) End of Support Date
3.0MR3 2nd October 2006 2nd October 2009
3.0MR4 29th December 2006 29th December 2009
3.0MR5 3rd July 2007 3rd July 2010
3.0MR6 4th February 2008 4th February 2011
3.0MR7 18th July 2008 18th July 2011
4.0 24th February 2009 24th February 2012
4.0MR1 24th August 2009 24th August 2012
4.0MR2 1st April 2010 1st April 2013
4.0MR3 19th March 2011 19th March 2017(1)

The following hardware does not support FortiOS version 4.0 and above releases of software: FortiGate 50A, 60, 60M, 60ADSL, 100, 200, 300, 400, 500, 1000, 3000 and FortiWiFi 60, 60A, 60AM. Access to Fortinet Customer Services for support on 3.0MR7 is available for this hardware until they reach their hardware End-of-Support date.

The following hardware does not support FortiOS version 5.0 and above releases of software: FortiGate 30B, 50B, 50B-LENC, 51B, 51B-LENC, 60B, 82C, 100A, 200A, 224B, 300A, 400A, 500A, 800, 800F, 1000A, 1000A-LENC, 1000AFA2, 3600, 3600A, 5001, 5001FA2, 5002FB2, 5005FA2, and FortiWiFi 30B, 50B and 60B. Access to Fortinet Customer Services for support on 4.0MR3 is available for this hardware until they reach their hardware End-of-Support date.

(1) The v4.0MR3 End of Support Date for hardware which does support FortiOS version 5.0 is 19th March 2014.

FortiAnalyzer

Software Version

Release Date (GA) End of Support Date
3.0MR3 2nd October 2006 2nd October 2009
3.0MR4 12th January 2007 12th January 2010
3.0MR5 12th July 2007 12th July 2010
3.0MR6 4th February 2008 4th February 2011
3.0MR7 6th August 2008 6th August 2011
4.0 25th February 2009 25th February 2012
4.0MR1 24th August 2009 24th August 2012
4.0MR2 7th April 2010 7th April 2013
4.0MR3 30th June 2011 30th June 2014

The following hardware does not support FortiAnalyzer software version 4.0 and above releases of software: FortiAnalyzer 100, 100A and 400. Access to Fortinet Customer Services for support on 3.0MR7 is available for this hardware until they reach their hardware End-of-Support date.

The following hardware does not support FortiAnalyzer software version 5.0 and above releases of software: FortiAnalyzer 100B, 800, 800B, 2000 and 4000. Access to Fortinet Customer Services for support on 4.0MR3 is available for this hardware until they reach their hardware End-of-Support date.

FortiAP

Software Version Release Date (GA) End of Support Date
4.0MR3 1st April 2011 1st April 2014

FortiAuthenticator

Software Version Release Date (GA) End of Support Date
1.0.0 8st July 2011 8st July 2014

FortiBalancer

Software Version Release Date (GA) End of Support Date
8.0MR1 20st May 2011 20st May 2014
8.0MR2 26st July 2011 26st July 2014

FortiBridge

Software Version Release Date (GA) End of Support Date
3.0 8st November 2006 8st November 2009

FortiCache

Software Version Release Date (GA) End of Support Date
1.0 20st April 2011 20st April 2014
2.0 2st November 2011 2st November 2014

FortiCarrier

Software Version Release Date (GA) End of Support Date
4.0 23st March 2009 23st March 2012
4.0MR1 24st August 2009 24st August 2012
4.0MR2 31st March 2010 31st March 2013
4.0MR3 18st March 2011 18st March 2014

The following hardware does not support FortiCarrier Software version 5.0 and above releases of software: FortiCarrier 5005FA2. Access to Fortinet Customer Services for support on 4.0MR3 is available for this hardware until they reach their hardware End-of-Support date.

FortiClient (Windows)

Software Version

Release Date (GA) End of Support Date
3.0MR4 31st January 2007 31st January 2010
3.0MR5 18th June 2007 18th June 2010
3.0MR6 8th February 2008 8th February 2011
3.0MR7 12th August 2008 12th August 2011
4.0 23rd January 2009 23rd January 2012
4.0MR1 2nd September 2009 2nd September 2012
4.0MR2 14th May 2010 14th May 2013
4.0MR3 8rd June 2011 8rd June 2014

FortiClient (Mac)

Software Version

Release Date (GA) End of Support Date
4.0 30th June 2011 30th June 2014

FortiDB

Software Version

Release Date (GA) End of Support Date
3.2 19th December 2008 19th December 2011
4.0 30th October 2009 30th October 2012
4.0MR1 3rd August 2010 3rd August 2013
4.0MR2 26th January 2011 26th January 2014
4.0MR3 29th July 2011 29th July 2014
4.0MR4 23th January 2012 23th January 2015

FortiDNS

Software Version

Release Date (GA) End of Support Date
1.0 13th January 2012 13th January 2015

FortiExplorer

Software Version

Release Date (GA) End of Support Date
1.0 MR3 30th November 2011 30th November 2014

FortiGate-One

Software Version

Release Date (GA) End of Support Date
4.0MR2 6th May 2010 6th May 2013

FortiLog

Software Version

Release Date (GA) End of Support Date
1.6MR1 18th February 2005 18th February 2008

FortiMail

Software Version

Release Date (GA) End of Support Date
2.8MR1 15th January 2007 15th January 2010
3.0 3rd August 2007 3rd August 2010
3.0MR1 1st November 2007 1st November 2010
3.0MR2 24th December 2007 24th December 2010
3.0MR3 18th April 2008 18th April 2011
3.0MR4 1st August 2008 1st August 2011
3.0MR5 7th May 2009 7th May 2012
4.0 24th November 2009 24th November 2012
4.0MR1 12th July 2010 12th July 2013
4.0MR2 11th March 2011 11th March 2014
4.0MR3 7th February 2012 17th November 2016(1)

The following hardware does not support FortiMail Software version 5.0 and above releases of software: FortiMail 100, 400 & 2000. Access to Fortinet Customer Services for support on 4.0MR3 is available for this specific hardware until they reach their hardware End-of-Support date as detailed in this document.

(1) The v4.0MR3 End of Support Date for hardware which does support FortiMail Software version 5.0 is 7th February 2015.

FortiManager

Software Version

Release Date (GA) End of Support Date
3.0MR3 31st January 2007 31st January 2010
3.0MR4 9th March 2007 9th March 2010
3.0MR5 11th July 2007 11th July 2010
3.0MR6 11th February 2008 11th February 2011
3.0MR7 23rd July 2008 23rd July 2011
4.0 12th March 2009 12th March 2012
4.0MR1 11th September 2009 11th September 2012
4.0MR2 3rd April 2010 3rd April 2013
4.0MR3 30rd June 2011 30rd June 2014

The following hardware does not support FortiManager software version 5.0 and above releases of software: FortiManager 100, 400A and 3000. Access to Fortinet Customer Services for support on 4.0MR3 is available for this hardware until they reach their hardware End-of-Support date.

FortiScan

Software Version

Release Date (GA) End of Support Date
3.0 28th May 2009 28th May 2012
4.0 7th July 2010 7th July 2013

FortiSwitch

Software Version

Release Date (GA) End of Support Date
4.0 27th February 2009 27th February 2012
4.0MR1 16th July 2009 16th July 2012
4.0MR2 8th April 2010 8th April 2013
4.0MR3 22th September 2011 22th September 2014

FortiSwitchEFX

Software Version

Release Date (GA) End of Support Date
4.0MR2 4th June 2010 4th June 2013

FortiWeb

Software Version

Release Date (GA) End of Support Date
3.1 20th April 2009 20th April 2012
3.2 4th June 2009 4th June 2012
3.0MR3 3rd September 2009 3rd September 2012
4.0 12th March 2010 12th March 2013
4.0MR1 3rd August 2010 3rd August 2013
4.0MR2 1st February 2011 1st February 2014
4.0MR3 1st August 2011 1st August 2014

More Information

For more information about Fortinet products or to plan a migration to a new Fortinet product, please contact your local Fortinet reseller.

 

Disclaimer: Although Fortinet has attempted to provide accurate information in these materials, Fortinet assumes no legal responsibility for the accuracy or completeness of the information. Please note that no Fortinet statements herein constitute or contain any guarantee, warranty or legally binding representation. All materials contained in this publication are subject to change without notice, and Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

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