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Server 2008 R2 Remote Control Disconnect Problemi

Son Mesajınız 12-21-2011, 9:52 Hüseyin Turhan tarafından gönderildi. 6 yanıt.
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  •  02-23-2011, 12:05 236179

    Server 2008 R2 Remote Control Disconnect Problemi

    Merhabalar,

     

    Terminal serverim üzerinde kullanıcılara remote control'e çıkıyorum. Bu arada genel olarak baglantıdan çıktığımda kullanıcımda o anda disconnect oluyor. Ciddi bir sorun olmaya başladı bu hata ile ilgili bir çözüm aradım ama net birşey bulamadım. 

    Yardımlarınızı bekliyorum.

  •  02-23-2011, 13:04 236206 Cevap 236179

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

    Merhaba TS üzerindeki bug gibi duruyor bir çok forumda bilgi var aşağıdaki adımları deniyebilirsiniz.

    SYMPTOMS

    When a user remote controls another user's session using Remote Desktop Services Manager or Terminal Services Manager on a Windows Server 2008-based computer, and then stops remote controlling, one or both sessions are disconnected with the following error:

    Remote Desktop Disconnected

    Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.

    CAUSE

    This problem occurs if Remote Desktop Connection Client version 6.0.6001 or 6.0.6002 is used with the highest RDP Compression setting. Windows Server 2008 SP1/SP2 defaults to a lower RDP Compression setting, and thus will only exhibit the above symptoms if the setting has been changed to "Optimized to use less network bandwidth", which is the maximum. Windows Server 2008 R2 defaults to the maximum RDP Compression setting.

    WORKAROUND

    Change the RDP Compression setting on the server to "Balances memory and network bandwidth" (recommended) or "Optimized to use less memory" using Group Policy. If using Windows Server 2008 R2 you may also choose "Do not use an RDP compression algorithm". An alternative workaround is to use a different Remote Desktop Connection Client version than those mentioned above, however, this may not be practical. Below are instructions for making the change to the local group policy; if preferred you can use a domain group policy instead.

    Windows Server 2008 R2

    1. Logon to the Remote Desktop Services Session Host computer as an administrator
    2. Start--Run gpedit.msc
    3. In the left pane, under Computer Configuration, navigate to following:

    Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment

    4. In the right pane, double-click on Set compression algorithm for RDP data
    5. Select Enabled, and choose Balances memory and network bandwidth
    6. Click OK to save the change

    Windows Server 2008 (SP1 or SP2)

    1. Logon to the Terminal Services computer as an administrator
    2. Start--Run gpedit.msc, click Continue if prompted by UAC
    3. In the left pane, under Computer Configuration, navigate to following:

    Administrative Templates\Windows Components\Terminal Services\Terminal Server\Remote Session Environment

    4. In the right pane, double-click on Set compression algorithm for RDP data
    5. Select Enabled, and choose Balances memory and network bandwidth
    6. Click OK to save the change

    STEPS TO REPRODUCE

    Windows Server 2008 R2 x64

    1. Install 2008 R2 Standard (Full Installation) x64 from DVD using defaults
    2. Upon first logon, scroll down the initial configuration tasks window and click on Enable Remote Desktop
    3. Choose Allow connections from computers running any version of Remote Desktop (less secure), click OK
    4. Open up Computer Management and create a test user, make them a member of the Remote Desktop Users group, on the Remote Control tab, uncheck "Require user's permission"
    5. Connect from a PC using Remote Desktop Client version 6.0.6001 or 6.0.6002 to the server, logon as administrator
    6. Connect from a PC using Remote Desktop Client version 6.0.6001 or 6.0.6002 to the server, logon as the test user
    7. In the administrator's session, open up Remote Desktop Services Manager, right-click on the test user and choose Remote Control, click OK
    8. After you are viewing the test user's desktop, press Ctrl-Tab to end the Remote Control

    Windows Server 2008 x64

    1. Install 2008 Standard (Full Installation) x64 from DVD using defaults
    2. Upon first logon, scroll down the initial configuration tasks window and click on Enable Remote Desktop
    3. Choose Allow connections from computers running any version of Remote Desktop (less secure), click OK
    4. Open up Computer Management and create a test user, make them a member of the Remote Desktop Users group, on the Remote Control tab, uncheck "Require user's permission"
    5. Change RDP Compression algorithm to "Optimized to use less network bandwidth" using instructions above
    6. Connect from a PC using Remote Desktop Client version 6.0.6001 or 6.0.6002 to the server, logon as administrator
    7. Connect from a PC using Remote Desktop Client version 6.0.6001 or 6.0.6002 to the server, logon as the test user
    8. In the administrator's session, open up Terminal Services Manager, right-click on the test user and choose Remote Control, click OK
    9. After you are viewing the test user's desktop, press Ctrl-Tab to end the Remote Control

    NOTE: This problem may occur when connecting to a Windows Vista or Windows 7 host under similar conditions. I have not tested this theory, however.

    As always I welcome your comments/questions/corrections/suggestions/etc.

  •  02-24-2011, 12:45 236504 Cevap 236206

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

    Teşekkür ederim Bug olma ihtimalini bende düşündüm. Yukarıda belirttiğiniz çözmleri inceleyeceğim teşekkür ederim.
  •  02-24-2011, 13:08 236512 Cevap 236504

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

    Teşekkürler sonucu bildirirsiniz.
  •  08-23-2011, 12:52 271923 Cevap 236179

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

     Merhaba

     Bu sorunun çözümünü uzun bir süredir arıyordum ve bugün buldum. Microsoft bir hotfix çıkarmış. Döküman aşağıdadır. Bende çalıştı.

    http://support.microsoft.com/kb/2523307  

     Fahri IŞIK


    Saygılarımla;

    Fahri IŞIK
  •  08-23-2011, 13:07 271928 Cevap 271923

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

    fahri isik:

     Merhaba

     Bu sorunun çözümünü uzun bir süredir arıyordum ve bugün buldum. Microsoft bir hotfix çıkarmış. Döküman aşağıdadır. Bende çalıştı.

    http://support.microsoft.com/kb/2523307  

     Fahri IŞIK

     Merhaba

    Sorun aslında Windows 7 -  SP1 paketinin ek bir özellik içermesinden ve sunucunun (SP1 olamayan) bunu desteklememesinden kaynaklanıyor. Eğer Windows Server 2008 R2 de bu sorunu yaşıyorsanız client ile aynı versiyona getirdiğinizde yani sunucuyada SP1 kurduğunuzda sorun düzelecektir.

    Sunucunuz Windows Server 2008 ise ve Windows 7 SP1 ile bağlanıp remote control isteğinde bulunuyorsanız hotfix'i yüklemeniz gerekiyor. 

    Fahri IŞIK

     


    Saygılarımla;

    Fahri IŞIK
  •  12-21-2011, 9:52 292480 Cevap 271923

    Cevap : Server 2008 R2 Remote Control Disconnect Problemi

    Merhaba,

    Çok teşekkür ederim.. bende epey aramıştım burda sormuştum ama yanıt gelmemişti, çok sonra tekrar baktığımda mesajınızı gördüm.. hotfix bizdede bu sorunu çözdü.


    Hüseyin Turhan
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